From 19 June, all 40 Challenger, PIT.Money and Musica Boutique stores will re-open. 

The health and safety of our customers and staff are our priority. In line with government guidelines, safety measures will be deployed across our stores. We thank you for doing your part in keeping our community safe when you visit our stores. 

You may also shop online on Hachi.tech to have your tech needs delivered conveniently to your doorstep.



Returns and refunds for these *products are not allowed:

  • All products with a broken seal or opened packaging.
  • Products that are shown to be in working condition.
  • Products with cosmetic defects, accidental damage or damage arising from misuse.
  • Any software or digital downloads due to copyright infringement.
  • Beats products.
  • Desktop PC, Notebooks, Tablets, Microsoft Surface Devices, DJI products, GoPro Action Cameras, Gaming Consoles, Playstation Accessories, Nacon Revolution Unlimited Pro Controller, Printers & Ink Supplies, iPhone, iPad, MacBook and Apple Watch (Refer to brand service centre for assistance).
  • Extended warranty services such as Starshield, Samsung Concierge, AppleCare, AppleCare+ and any OTS-HAT technical installation services.
  • Products such as media discs (CD-R, DVD-R etc.), printing paper, ribbon tapes and ink/ toner cartridges that have been opened or whose seal has been broken. 


We are unable to provide refunds for change of mind reasons once the transaction is successful.


Learn more about our 7 days returns policy here.


If the returnable period has lapsed, customers can proceed to contact the brand's service centre directly for any repair or warranty claims, if applicable. Customers are encouraged to contact the Service Centres first before visiting and bring along the original purchasing receipt/ invoice with the faulty product during your visit. Click here for more information.


*This list is not exhaustive