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Why is ink monitoring unavailable?

Modified on: Mon, 28 Sep, 2020 at 4:30 PM


A few possible reasons below:

  • Web Services is not enable/ setup on your printer. How to enable Web Services:
    • Printers with a touchscreen panel
    • Printers without a touchscreen panel
  • Printer must be connected to the internet via wired or wireless network


Note: Printer connected to a PC via USB cable is not supported.


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