If you suspect that your credit card has been used without your consent/ authorisation on our website, please refer to the following steps:

  • File a dispute with your bank.
  • All refunds made to you will be processed by your bank as Hachi.tech has no authority over the amount credit card charge and refund.
  • Contact Us for the unauthorised transaction.


We do not keep your credit card details on our servers, and your credit card details are encrypted and processed securely by MAS approved secure payment provider. Learn more about our privacy policy here.