In line with enhanced pubic safety measures, all Challenger stores will be closed temporarily from 7 April to 2020. Shop 24/7 on www.hachi.tech to have your IT product needs delivered to your doorstep. In-store collection will not be available. For latest updates, please log in to your ValueClub app or follow our Telegram channel and Facebook page.
1. Go to ACCOUNT > TRANSACTIONS > PERSONAL TRANSACTION HISTORY
2. Refer to your order status under Track My Order.
3. If your order consists of a self collection item, your order status will show if it is ready for collection.
4. For standard shipping, please click onto the tracking hyperlink if it is provided.
If there is no tracking link, your order is still processing.
Orders will be shipped according to availability. Multiple transactions made within the same day or invoice may not necessarily be delivered together.
Delivery/ self collection may take a longer time to reach you during campaigns and festive season. If your order has not arrived within the expected period, please contact us and we will be glad to assist you.
Learn more about when your order will arrive here.