Firstly, you will need to ensure that you are eligible to claim your GST refund.
Head down to any of the 6 following outlets and approach any of our sales representative and present your original passport personally with a valid social visit stamp/cruise boarding pass* for departure via cruise to prove your eligibility.
Subsequently, the sales representative will issue you the eTRS ticket together with the How to Shop Tax free brochure upon successful claim.
Please click here for a step-by-side video tutorial on how to claim your GST refund.
* WITHDRAWAL OF TAX REFUNDS FOR TOURISTS DEPARTING BY INTERNATIONAL CRUISES
Tourists departing by the cruise terminals (Marina Bay Cruise Centre Singapore or Singapore Cruise Center at Harbourfront) have until 31 August 2017 to claim refunds on purchases made before 1 July 2017. The eTRS facilities at the cruise terminals will be removed after 31 August 2017.