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How do I Claim My GST Refund As A Tourist?

Please first ensure that you are eligible to claim your GST refund. 

Please head down to any of the 6 following outlets and approach any of our sales representative and present your Original passport personally with a valid Social visit stamp/ Cruise boarding pass* for departure via cruise to prove your eligibility. 

Subsequently, the sales representative will issue you the eTRS ticket together with the How to Shop Tax free brochure upon successful claim.

Please click here for a step-by-side video tutorial on how to claim your GST refund.

 

Location

Address

Operating Hours 

Challenger JEM

50 Jurong Gateway Road #04-01 JEM Singapore 608549

11.00am - 9.30pm daily

Challenger Vivocity

1 HarbourFront Walk #02-34/35 VivoCity Singapore 098585

11.00am - 9.30pm daily

Challenger Bugis Junction (Flagship Store)

200 Victoria Street #B1-26 Bugis Junction Singapore 188021

Sun - Thurs:                       10.30am - 9.30pm
Fri - Sat & eve of PH :       10.30am - 10.00pm

Challenger Tampines 1

10 Tampines Central 1 #04-22 to 25 Tampines 1 Singapore 529536

11.00am - 9.30pm daily

Challenger Nex Serangoon Central

23 Serangoon Central #04-33/34 nex Singapore 556083

11.00am - 9.30pm daily 

Challenger Jurong Point

 Jurong West Central 3 #B1-94/95/96 Jurong Point Shopping Centre Singapore 648886

Sun - Fri: 11.00am - 9.30pm
Sat: 11.00am - 10.00pm

 

* WITHDRAWAL OF TAX REFUNDS FOR TOURISTS DEPARTING BY INTERNATIONAL CRUISES

Tourists departing by the cruise terminals (Marina Bay Cruise Centre Singapore or Singapore Cruise Center at Harbourfront) have until 31 August 2017 to claim refunds on purchases made before 1 July 2017. The eTRS facilities at the cruise terminals will be removed after 31 August 2017.

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