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What are the different modes of refund?


Refund via eCredits (For purchases less than S$150 or involving multiple payment modes or eWallet purchases) 

Refund will be credited and reflected in your Hachi account within 5 working days. 

Please click here to learn more about your eCredits. 


Refund via original mode of payment (For non-eWallet purchases more than S$150 only)

As time is required by the respective banks to clear and officially approve of the refund, we kindly seek your understanding and patience as a buffer period of 10 days will be needed to allow a period of time to lapse before the refund is formally reflected on your statement. 


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