To ensure a smooth collection, please bring along the following documents to the collection store:
- Your NRIC/FIN/Passport for verification purposes only*
- Soft copy of Your order is now ready for Self Collection email
Challenger Technologies Limited ("Hachi") reserves the rights to impose a storage fee S$5 per day for orders not collected after 14 days from the day which the goods are ready for collection. There will be 2 reminder emails sent subsequently for orders not collected. Following the 2nd reminder email, we will keep your order for another 10 days after which your order will be disposed of.
If you are unable to collect your order personally, you may appoint a proxy to collect on your behalf.
*NRIC/FIN/Passport will only be used to verify your name and photo as part of the security process for self collection