To ensure a smooth collection, please bring along the following documents to the collection store:
- Your NRIC/FIN/Passport for verification purposes
- Soft Copy of the 'Self collection is ready' email
Hachi.sg Pte Ltd reserves the rights to impose a storage fee S$5 per day for orders not collected after 14 days from the day on which the goods are ready for collection. There will be 2 reminder emails sent subsequently for orders not yet collected. Following the 2nd reminder email, we will keep your order for another 10 days after which the order will be disposed of.
If you are unable to collect, you may appoint a proxy to collect on your behalf.
Please click here to learn more.