To ensure a smooth collection, please bring along the following items to the collection outlet at the time of collection:
- Your NRIC/FIN/Passport or Photo ID from a company organization (bearing Name and NRIC Number)
- Credit/Debit card used during transaction of purchase, which should be in your name (unless otherwise permitted by us)
- Printout of the confirmation email from Hachi or flash your Self Collection email via your phone.
Hachi.sg Pte Ltd reserves the rights to impose a storage fee S$5 per day for orders not collected after 14 days of purchase.
There will be 2 reminder emails sent subsequently for orders not yet collected. Following the 2nd reminder email, we will keep your order for another 10 days after which the order will be disposed of.