How can Hachi help you today?

Follow

What happens if I miss my delivery?

If you are not available at the time of your delivery attempt, our delivery agent will try to re-deliver to you at another time.

Please contact the delivery agent via the SMS notification directly to amend the delivery window for your re-delivery. 

After 2 failed delivery attempts, your order will be transferred to Bugis Junction (Flagship store) for self collection. You may provide a soft copy of your order confirmation email and NRIC/FIN/Passport for verification purposes. 

Orders not collected within 14 days will be disposed of. 

If you wish for another delivery, there will be additional delivery charge incurred. 

Find out the operating hours of the self collection stores here.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.