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What happens if I miss my delivery?

If you are not available at the time of your delivery attempt, our courier partner will try to re-deliver to you at another time.

Please contact your delivery agent via the SMS notification directly to amend the delivery window for your re-delivery. 

After 2 failed delivery attempts, your order will be transferred to Bugis Junction (Flagship store) for self collection. You may provide a soft copy of your order confirmation email and NRIC/FIN/Passport for verification purposes. 

Orders not collected within 14 days will be disposed of. 

If you wish for another delivery, there will be additional delivery charges incurred. 

Please click here to learn more regarding the store's collection hours. 

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