We do not have a hotline at the moment as we would like to offer you the best support 24/7 and this is made possible with our Online Live Chat, Help Centre and Contact form.
We are glad to be able to help you answer all your queries and you may speak to our Live chat agents from 10am to 6pm daily by clicking on the Chat button at the bottom left of Hachi website. If you are contacting us outside this time, you will be asked to leave us a message instead.
Alternatively, we have developed a Help Centre and hopefully, you will find all the answers you're looking for.
In any case, if you would like to contact us, you may do so by submitting a ticket here and we will get in touch with you as soon as possible.