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How can I make a return/exchange?

To make a return/exchange, please fill in and submit the ONLINE RETURNS FORM and our customer service representative will be in touch with you for more information and instructions on the return/exchange. 

[1] LOG IN to your account at the top right corner of the home page

[2] Go to ACCOUNT 

[3] Select TRANSACTIONS > ONLINE RETURNS FORM to fill in and submit

[4] After you have submitted, our customer service representative will be in touch with you as soon as possible regarding your return request*.

You may refer here for more information on our returns policy.

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*Eligibility to return is subjected to approval

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