To make a return/exchange, you need to fill in the Online Returns Form request and our Customer Service Representative will get in touch with you to provide you with more information and instructions on the return/exchange.
Please refer to the following steps below to access your Online Returns Form in your account.
(1) To make a request, please LOG IN to your account at the top right corner of the Homepage
(2) Please go to your ACCOUNT page after logging in
(3) Click on TRANSACTIONS > ONLINE RETURNS FORM to fill in and submit.
(4) Voila! After you have submitted, our Customer Service Representative will contact you as soon as possible regarding your return request.
Eligibility to return is subjected to approval.
Please refer to our Return Policy for more info.