Refund/exchange for these products* are not allowed:
- All products with a broken seal or opened packaging
- Any software or digital downloads due to copyright infringement
- Beats products
- Desktop PC, Notebooks, Tablets, DJI products, GoPro Action Cameras, Fuji Xerox Printers and Supplies (Please visit the brand's service centre for assistance)
- Extended warranty services such as Star Shield, Samsung Concierge, AppleCare, AppleCare+ and OTS-HAT technical installation services
- Microsoft products: Office, XBox accessories, PC accessories and Surface accessories
- Products such as media discs (CD-R, DVD-R etc.), printing paper, ribbon tapes and ink/toner cartridges that has been opened or whose seal has been broken
- Products that are shown to be in working condition
We are unable to provide refunds for change of mind reasons once the transaction is successful.
Learn more about our 7 days returns policy here.
*This list is not exhaustive