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When will my order arrive?



Delivery Time

Delivery days

Self Collection


2 working days

Monday - Sunday^

Standard Delivery

Orders under $88: $8
Orders above $88: Free

5 working days*

Monday – Saturday*

*The delivery time excludes Public Holidays, Working days are defined from Mon - Fri                                                                                                                                            ^HQ @ Ubi Self Collection will only be processed and available from Mon - Fri.    

For campaigns and festive seasons, delivery/ self collection may take a longer time to reach you.

Orders will be shipped according to availability. Multiple transactions made within the same day or invoice may not necessarily be delivered together. For products fulfilled by Hachi Hong Kong and External vendors, delivery may take up to 10 working days and varies respectively. Please refer to product listing for more shipping information. 

To track your order, please click here

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