The Warranty Period for Physical Goods is 90 days from the date of purchase.
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Hachi will exchange a product that is defective, under normal use and maintenance.
Terms & Conditions
- We will not accept refund if a product is damaged after purchase due to alterations to the product not performed by us, damage the product due to unusual or non-recommended use of the product or damage the product where the damage is caused by any factors beyond our control.
- Proof of purchase must be provided.
- Returned products must be returned in the original packaging with all accessories. Goods must be packed as per original manufacturer packing.
- This policy is not applicable for hygiene products e.g. cosmetics
We reserve the right to make changes to these Terms and Conditions without notice.