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Suspected fraud transaction

If you suspect that your credit card have been used without your consent/authorisation on our website, please refer to the following steps:

- Contact Us for the unauthorised transaction 
- Contact your bank to file a dispute and your bank will contact us directly thereafter where Hachi.tech will facilitate the dispute with your bank
- All refunds made to you will be processed by your bank as Hachi.tech has no authority over the amount credit card charge and refund

We do not keep your credit card details on our servers and your credit card details are encrypted and processed securely by MAS approved secure payment provider. Learn more about our privacy policy here.

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