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Can someone collect my order on my behalf?

In the event where you are unable to collect your order in person, you may appoint a proxy to collect on your behalf by submitting a authorisation form here (after you have received Your order is now ready for Self Collection email)

Do note that any amendments of the collection store/proxy is not allowed. 

To access the authorisation form section:

CategoryStandard Shipping/ Self Collection > Self Collection > Authorisation Form


After successful submission, you will receive an email acknowledging your request and the proxy may proceed to collect at the selected store with these following documents:  

1. Soft copy of Your order is now ready for Self collection email
2. Proxy's NRIC / Passport / FIN for verification purposes

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