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Can someone collect my order on my behalf?

In the event where you are unable to self collect your order in person, you may appoint a proxy to collect on your behalf by submitting this authorisation form here (only after you have received the "Your order is now ready for collection" email) 

Do note that any amendments of the collection store and proxy are not allowed. 

To access the authorisation form section, please fill in your particulars and under Category, select 

CategoryStandard Shipping/ Self Collection > Self Collection > Authorisation Form

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After successful submission, you will receive an email acknowledging your request and the proxy may proceed to collect at the invoiced selected store with these following documents:  

1. Soft copy of the 'Self collection is ready' email
2. Proxy's NRIC / Passport / FIN for verification purposes

 

 

 

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